Need Greater Success | AI Consulting & Automation

// ABOUT

Built From Purpose,
Not Just Technology

"My approach is human-centered by design — shaped by 20 years working in ASL/English environments with Deaf and underserved communities where communication, usability, and operational clarity matter deeply."

After the loss of my husband Che' in 2018, I refocused on my computer programming background and founded Need Greater Success. What emerged wasn't just a consulting practice — it was a mission to build systems that actually work for the people who use them.

Unlike many AI-focused providers who lead with tools first, I start by understanding your operational pain points, team workflows, and business realities before recommending any automation or AI solution.

I believe the best consulting relationships are built on trust, transparency, and a genuine commitment to your organization's long-term success — not just delivering a project and moving on.

20+ YRS EXPERIENCE ASL/ACCESSIBILITY FOCUSED DATA ANALYTICS COMMUNITY FOCUSED HUMAN-CENTERED DESIGN

Let's Work Together →

// PROCESS

From Overwhelmed
to Operational Clarity

A simple, collaborative path from identifying your biggest operational bottlenecks to building systems your team can actually maintain and use.

Workflow Audit

We map how work actually gets done today — every repetitive task, manual handoff, disconnected system, and communication bottleneck that's costing your team time, energy, and resources.

Solution Design

Together we build a practical automation and workflow blueprint tailored to your real operational environment — not a one-size-fits-all template, but a system designed for how your organization actually works.

Build & Support

We implement, test, and refine every solution so it runs reliably from day one — and build it so your team can manage it long-term without becoming technical, because sustainable systems support people, not the other way around.

// SERVICES

Four Ways I Help
Your Organization

Practical, outcome-focused solutions that work for your team on your existing platforms — no unnecessary complexity, no overnight promises.

⚡

AI Workflow Automation

I help organizations streamline operations by designing and improving AI-powered workflows and automation systems that reduce manual work, improve reliability, and create better user experiences for the teams who depend on them.

CLIENTS EXPERIENCE

Reduced administrative burden and manual errors

Improved workflow clarity and operational consistency

Automation that supports how your organization actually functions

Better coordination between people, systems, and processes

WORKFLOW ANALYSISAUTOMATION SETUPPROCESS OPTIMIZATIONAI-ASSISTED WORKFLOWS

⚙️

Workflow & App Automation

Implementation-focused automation design across any platform — connecting your existing tools, eliminating manual coordination, and building scalable systems your team can realistically maintain long term.

WORKS WITH YOUR STACK

Microsoft 365 · Power Platform · SharePoint

Google Workspace · Zapier · Make

Salesforce · HubSpot · Slack · QuickBooks

Python automation · Web-based operational systems

POWER AUTOMATEPOWER APPSZAPIER / MAKEGOOGLE WORKSPACE

📊

Business Intelligence

Transform scattered data and manual tracking into structured reporting systems that give leadership and operations teams clear, actionable visibility. The real value isn't the dashboard — it's the ability to make faster, more confident decisions.

DELIVERABLES INCLUDE

Interactive dashboards and automated reporting

KPI tracking and real-time operational visibility

Trend analysis and workflow compliance monitoring

Strategic insights for leadership and operations teams

POWER BIREAL-TIME DATAKPI TRACKINGDASHBOARDS

🎓

AI Literacy Training

Practical, accessible AI education designed to help individuals, teams, and business leaders confidently understand and use AI tools in real-world ways — without overwhelming complexity or unnecessary jargon.

PARTICIPANTS WALK AWAY WITH

Practical prompting techniques and tool confidence

Strategies for integrating AI into daily business operations

Ideas for automating repetitive tasks responsibly

A clearer understanding of where AI genuinely helps

WORKSHOPSTEAM TRAINING1-ON-1 SESSIONSAI STRATEGY

// WHO I HELP

Bridging the Gap Between
"We Need Better Systems"
and "Where Do We Start"

I work best with organizations that value collaboration, long-term improvement, and practical implementation — not quick fixes or overnight promises. My clients are open to learning, improving, and building sustainable systems over time.

Book a Free Workflow Audit →

WHAT THEY'RE DEALING WITH

Too much depends on one person

Processes are inconsistent or undocumented

Administrative work is consuming valuable time

Technology tools are underutilized or disconnected

Teams are working harder instead of smarter

Curious about AI but unsure where to responsibly start

🏢

Small & Mid-Sized Businesses

Service-based and professional firms ready to modernize operations, reduce manual work, and scale efficiently without a full in-house tech team.

💚

Nonprofits & Community Organizations

Mission-driven organizations focused on accessibility, community engagement, and operational improvement — doing more with limited resources.

📋

Operations & Admin Teams

Teams managing multi-system workflows, approvals, and reporting who need reliable automation without needing to become developers.

🎓

Workforce Development Programs

Organizations and programs helping individuals and teams build practical AI and technology skills for the modern workplace.

// CLIENT RESULTS

What Clients Are Saying

Real feedback from organizations across real estate, small business, nonprofit, and technical platform sectors.

I highly recommend Kimberly Hill, owner of Need Greater Success. I've had the opportunity to watch Kimberly continue to grow her business with purpose, determination, and a genuine desire to help others succeed. She has a unique ability to combine technology, strategy, and practical solutions in a way that helps businesses become more efficient while still maintaining a personal touch.

What I admire most about Kimberly is her ambitious spirit, kind heart, and unwavering resilience. No matter what challenges come her way, she handles them with grace, professionalism, and a positive attitude. She is deeply committed to helping business owners reduce overwhelm, improve their systems, and create sustainable growth.

I also know that her late husband, Ché, would be incredibly proud of the way she has continued to carry forward their shared vision. Kimberly honors that legacy every day through the impact she makes on others and the passion she brings to her work. Need Greater Success is more than a business — it's a reflection of Kimberly's dedication to helping others thrive, and I am proud to recommend her and the incredible work she does.

Karen Chatman

Owner · Hiring Solutions LLC · DeSoto, TX

Kimberly Hill and Need Greater Success have been valued partners of Cam's Coffee Co. since 2020. Through our partnership, we have provided free ASL classes to the community, helping increase accessibility, awareness, and inclusion.

Kimberly is professional, reliable, and deeply committed to serving others. We are grateful for our partnership and highly recommend Kimberly and Need Greater Success to organizations seeking meaningful community impact.

Latasha Barr Lewis

Co-Founder · Cam's Coffee Co.

Kim was instrumental in the growth and success of my real estate business. Her technical expertise was invaluable during a period of significant changes to the real estate portal I had relied on for years. She provided guidance and support in revamping my website, improving content organization, and creating a more effective structure for my online presence.

Throughout the entire process, Kim remained positive, calm, professional, and solution-oriented. Her ability to simplify complex challenges and keep projects moving forward gave me great confidence during a potentially stressful transition.

I cannot say enough about what a pleasure it was to work with Kim. I am certain we will collaborate again in the future, and I highly recommend her to anyone looking for an exceptional partner to help grow their business in a straightforward, professional, and highly effective way.

Denise Bess

Broker/Owner · DR Oceanview Real Estate

Kimberly has provided exceptional technical expertise in the enhancement, troubleshooting, and maintenance of our online video assessment platform, including improvements to system workflows and security protocols. She has played a key role in identifying and resolving complex issues within our e-commerce environment, contributing to the stability, security, and performance of the platform.

Tim Bailey

CCSLI Web Group

// OUR TEAM

The People Behind NGS

A small, dedicated team committed to human-centered operations, community impact, and long-term organizational success.

Kimberly Hill

FOUNDER & LEAD CONSULTANT

AI automation consultant, workflow strategist, and human-centered systems designer with 20+ years of operational experience across ASL/English environments, accessibility-focused organizations, and underserved communities. Founded NGS to build systems that work for real people.

DALLAS, TX

Melvin Alsberry

BUSINESS ADVISOR · VETERAN OPPORTUNITIES

Volunteers his support as a veteran advisor, contributing to the business's alignment with Non-Federal DVOB community opportunities. Offers guidance for non-federal, veteran-connected contracts and private-sector grants.

NF-DVOB ADVISOR

Sonya Alsberry

OPERATIONS & ADMINISTRATIVE SUPPORT

Supports day-to-day operations and administrative organization for the veteran-aligned division. Helps position NGS for community-level, non-federal opportunities that strengthen local partnerships and expand veteran-connected impact.

KCH SERVICES LLC · NGS

Smarter Systems.

Built From Purpose,
Not Just Technology

From Overwhelmed
to Operational Clarity

Four Ways I Help
Your Organization

Not Sure Where to Start?

Bridging the Gap Between
"We Need Better Systems"
and "Where Do We Start"

What Clients Are Saying

The People Behind NGS

Ready to Reduce the Overwhelm
and Build Systems That Work?

Smarter Systems.

Built From Purpose,Not Just Technology

From Overwhelmedto Operational Clarity

Four Ways I HelpYour Organization

Not Sure Where to Start?

Bridging the Gap Between"We Need Better Systems"and "Where Do We Start"

What Clients Are Saying

The People Behind NGS

Ready to Reduce the Overwhelmand Build Systems That Work?

Built From Purpose,
Not Just Technology

From Overwhelmed
to Operational Clarity

Four Ways I Help
Your Organization

Bridging the Gap Between
"We Need Better Systems"
and "Where Do We Start"

Ready to Reduce the Overwhelm
and Build Systems That Work?